The Psychology of Waiting
"The 718 Boxster GTS 4.0 is one of the very best sports cars on sale now. It's everything you hope it is."
Let's see:
- Unoccupied time feels longer than occupied time.
For sure. We have been doing LOTS to keep ourselves busy with The GTS Chronicles. - People want to get started.
An allocation unlocks a whole bunch of things that we can get started with. We are champing at the bit to plan the trip, buy a few accessories, and, of course, get the cars! - Anxiety makes waits seem longer.
As time drags on, we approach the ultimate end of this model's generation at Porsche. We don't want to miss out. So yeah, a bit of anxiety. - Uncertain waits are longer than known, finite waits.
This wait is basically defined by uncertainty. Will we get allocations? Are they all spoken for already? Have we done enough with our dealership to warrant selection? What is Porsche's strategy with respect to Canada? All kinds of uncertainty. - Unexplained waits are longer than explained waits.
With a lack of information flowing from Porsche, all we really have to go on is the global 'explanation' of supply chain woes. But it doesn't feel like enough. - Unfair waits are longer than equitable waits.
We are number 1 on the list at our dealer. Can they pass us over? Yep. They aren't, apparently, bound to honour the deal we made back in 2021. Now that feels unfair. People 'jumping the queue', that feels unfair. - The more valuable the service, the longer the customer will wait.
Oh we are screwed here. This experience is extremely valuable to us, not to mention actually having our new cars. We desperately WANT to get them in Germany, drive them around Europe, tackle the Nordschleife, and then bring them home for more adventures on this side of the pond. Highly valuable to us. - Solo waits feel longer than group waits.
Thank goodness we have this going for us at least.
~ Luke